Protecting your personal information

Terms and Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use this website.

2. Use of Website

You agree to use the website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Wat Swaai Jy and is protected by copyright and other intellectual property laws. Unauthorized use or reproduction is prohibited.

4. User Accounts

To access certain features of the website, you may be required to create an account. You must provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account and password.

5. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding personal information.

6. Limitation of Liability

Wat Swaai Jy will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use the website, even if Wat Swaai Jy has been advised of the possibility of such damages.

7. Changes to Terms

We reserve the right to update or revise these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website signifies your agreement to the updated terms.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of South Africa.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].

Protection of Personal Information Act (POPIA) Memorandum

POPIA MEMORANDUM

Introduction

At Wat Swaai Jy, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This memorandum outlines our commitment to complying with the Protection of Personal Information Act (POPIA).

1. Purpose of Collection

We collect personal information to provide you with the best possible service. This includes processing orders, responding to inquiries, improving our services, and complying with legal requirements.

2. Information Collected

The types of personal information we collect may include:

  • Contact details (name, email address, phone number)
  • Billing and shipping information
  • Transaction history
  • Correspondence and communication records
3. Use of Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To improve our website and services
  • To comply with legal obligations
4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or damage. Your data is stored securely, and only authorized personnel have access to it.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

6. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Correct or update your personal information
  • Withdraw consent for the processing of your personal information
  • Complain to the Information Regulator if you believe your rights have been violated
7. Changes to this Memorandum

We may update this memorandum from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated memorandum on our website.

8. Contact Us

If you have any questions or concerns about this memorandum or our privacy practices, please contact us at [email protected].

By using our website, you acknowledge that you have read and understood this POPIA memorandum and agree to the collection and use of your personal information as described.